SS And OCWEN, Please Help?
I have a lead that has 1st and 2nd. The 1st is about 87k and with Ocwen. I was able to get the payoff amount and when I asked for SS package the guy gave me 3 people's numbers in Bankruptcy dept who deal with SS, I suppose. The house is not in FC yet. I have been calling the 3 numbers and left multiple messages since yesterday, but they are NOT returning my calls nor answering the phone.
Is there anything I can do to get in touch with one of them???
Thanks in advance
I was able to get in touch with one of the loan resolution rep and got the needed info.
The key is to keep calling untill you get intouct with one of them.
what is the name and contact at Ocwen please??
Ocwen's HQ is in FL, either Orlando or Ft Lauderdale as I recall, and if you'll find it and call their REO/Loss Mitigation Dept you can learn what agent in your area handles O's REO business there.
Also they have a sizeable web site so that can give you some info.
The Big O is very structured, rigid and stupid as any other big bank in having to do everything by " the book", so you're going to have to do it all their way.
I speak from personal experience as I inherited O as a partner when a JV partner of mine went under and and O foreclosed on her 1/2.
If I thought I had a lousy partner before O got it, they were twice as bad...and I sure was glad to finally get the property sold and be rid of the Big O.
Here are names of a couple of the Loss Mitigation Reps at Ocwen.
David Stokes 407-737-5416; Louis Santos 407-737-6273; Jodi Shimmel 407-737-5693.
Good Luck--
try sending an email: if you have the correct name of someone in that area, say John Smith -- then send a mail to:
**Please See My Profile**
at least you have an electronic trail.....
I recommend using the fax in order to document your communication. It seems to get better response. They are usually busy and messages get lost or forgotten.