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Location Searches
Numerical Search Solutions
Size Searches
Monetary Searches
 Login FAQ
Login Problems Tutorial 		Manage Properties

Advanced Search Help


We strive to make searching on PropBot as easy as possible. But there are always a few people who want to go the extra mile and conduct even more advanced queries within our database. Because of this, we have devised this page to help fill the public in on our Property Search Engine. If you don't already know you can click on the 'Advanced Search' link on the tool bar.

advancedSearch

Area Specific Search Solutions

When typing in a city, make sure you put in city and state in address type format: city, ST (ex. Gaithersburg, MD). This will pinpoint the specific city of your search.

If you are looking for properties near a certain area, you might want to type that area in and see what you get. (ex. UNCG area Greensboro, NC)

UNCG area greensboro, nc (search Greensboro, NC area for properties with UNCG area)

UNCG area winston salem NC (because no comma was present, it will look in the state NC for the words "UNCG area winston salem" )

Numerical Search Solutions

Searching on Propbot can be easy if you know how our search engine works. Here are some examples to how our search engine works:.

3 br = 3 bedrooms
1.2 ba = 1.5 bathrooms
>3br = Greater than 3 br


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Monetary Searches


NOTE: If you don't include the Dollar sign '$', we will not recognize it as a monetary mark and the term will be disregarded within the search.

<$400 = Less than $400 dollar
under $1250 = Less than 1250
>$750k = Greater than $750,000
>$3.2m = Greater than $3,200,000


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Size Searches

NOTE: At the current time Sq Feet. recognized by our system as sqft

< 25111 sqft = Less Than 25111 Square Feet
>25 acres = More than 25 acres or 1088986.50 Square Feet
less/more than 1300 sqft = Less/More than 1300 Square Feet


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Login Frequently Asked Questions

Please check out these frequently asked questions before you go through the Login Problems tutorial.
Q. I have forgotten my password. Can I have it reset?
A. Yes. By simply providing your email address, a new password will be assigned to your account and then emailed to you. Click here to reset your password

Q. When I try to log in I get an error saying my email address in invalid. What is the reason for this?
A. This error appears if we were unsuccessful in sending an email to you. If you block an email attempt from a Propbot administrator, it will appear to us as if your email address does not exist and you will receive the 'invalid email address' error.

Hotmail Users: Please be advised that Hotmail imposes fairly strict email filtering which occasionally deletes our email to you before you have the chance to view it. In order to avoid this scenario, add 'admin@propbot.com' (without the quotes) to your Contacts list.

Q. I haven't received my password yet from creating my account. When will I receive it?
A. You already have. Turn off your SPAM filtering or configure it so that you can receive email from admin@propbot.com (or the entire propbot.com domain).

Hotmail Users: Please be advised that Hotmail imposes fairly strict email filtering which occasionally deletes our email to you before you have the chance to view it. In order to avoid this scenario, add 'admin@propbot.com' (without the quotes) to your Contacts list.

AOL Users: Click here for AOL directions

Q. I am receiving the message 'Login Incorrect - Please Try Again.' Why?
A. You have entered an incorrect username OR incorrect password OR you don't have an account with us. You will need to go through steps 3 & 4 on this tutorial

Q. I am receiving the message 'Your username and password are CORRECT, but your computer is rejecting our cookie.' Why is this?
A. Your cookies are not enabled or your firewall is blocking them. You will need to follow steps 5, 6, and 7 in tutorial below. Note that, in rare instances, not using the 'Remember Me' box has allowed users to access the site when they were previously unable to do so. If you are receiving the above error message and you are using the 'Remember Me' check box, please uncheck it and try again.

Q. I am receiving the message 'Access Denied, You are trying to access to a restricted area.' Why is this?
A. To log in, click on Create an Account/Sign In link at the bottom of the page or click here.

Q. I am receiving the message 'You must upgrade to access this feature.' Why is this?
You have not purchased the correct paid subscription necessary to access this feature. Click here to check out our different subscription levels.

Q. Why do I have to use a password and cookies to come to your website?
A. Because Propbot stores information that you may want kept private (such as your name, email address, property information, etc...). We take security very seriously and continuously strive to protect the privacy of our members. STILL DON'T TRUST US?? Read more about what cookies are, and how they affect your computer.

Q. I have AOL and am having problems, can you help me?
A.
  1. AOL members must click on 'Settings' on the AOL toolbar and then go to 'Internet Web Options'.
  2. Click the AOL browser tab, click on don't suppress graphics, apply and then okay.
  3. You also need to go under pop up controls and type in this website name (propbot.com) to allow pop ups for this site (we do not use pop up windows for advertising).
  4. Now go to Part 2 of Step 6 below to finish resetting your AOL browser.


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Login Problems Tutorial

The vast majority of login problems experienced by our members stem from one of the following three sources:
  1. Browser Settings
  2. Firewall Settings
  3. Username and Password Settings
Please go through the following steps one-by-one, and you will be able to login. Do not skip steps as doing so will likely prevent you from resolving your problem!

Step 1. Check the link

Sometimes people have trouble logging in when they follow a direct link on our newsletter through web-based email (i.e. Hotmail, AOL, squirrelmail). If this is the case, try logging into our website directly at http://www.propbot.com. Then go to the page mentioned in the email.

Step 2. Check your browser

If you are using an AOL browser, this may well be the cause of your difficulties. Try using Internet Explorer, FireFox, or Mozilla as a web browser instead as these have consistently delivered superior results.

Step 3. Check your typing

Your Caps-Lock button should be OFF (unlike mine). Passwords are ALWAYS case sensitive whereas usernames are not. When logging in, look at your username. If it appears in all UPPERCASE letters, you know your Caps Lock button is on. This needs to be turned off. It is located on the left side of your keyboard.

Step 4. Reset your password

By simply providing your email address, a new password will be assigned to your account and then emailed to you. Click here to reset your password. Remember to check your email for your new password.

If you still cannot log in after going through the Password Reset System process, continue to Step 5.

Step 5. Temporarily Disable Your Firewall

If you have a firewall such as ZoneAlarm, Norton Internet Security, or Norton Personal Firewall (to name a few), try disabling it temporarily. Many times these programs will not permit your computer to accept cookies consequently disallowing you access to this site. If you disable your firewall, and then find that you have access to Propbot, you know that your problem was a firewall issue, NOT our website OR your Browser. Please re-enable it immediately and consult the firewall's manual for instructions on allowing your computer to accept cookies.

Step 6. Reset your Internet Explorer Browser to the Default Settings

If you have tried to log in and you are sure your username and password are correct and are being typed in correctly, you might have a cookie issue.

When using Propbot.com, you must have cookies turned on in order for your connection to be authenticated against our website. This allows you to have access to specific areas of the website, and allows us to differentiate you and other users.

Here are some additional steps you can take in order to reset your Internet Explorer back to it's original settings:
  1. Click on Tools, Internet Options, Delete Files (in the Temporary Internet Files box). Check the 'Delete All Offline' checkbox and click 'OK'.

  2. Click on the Security tab and click on the 'Default Settings' button or 'Default Level' button on the bottom right.

  3. Click on the Advanced tab and click on the 'Restore Defaults' button on the bottom right.

  4. Click on the Privacy Tab and click on Defaults

Now you can retry logging into www.Propbot.com

If this still fails to work, proceed to step 7.

Step 7. Temporarily Use the Mozilla or FireFox Browser

If you tried all the above steps and you still can't login, please download the free Mozilla, FireFox, OR Opera Browser which we also support. The reason for trying another browser is to determine if the one you have been using is the cause of your login problems. If Internet Explorer or AOL is giving you problems and Mozilla is not, then you know that you have a browser problem.

You can download both of these for FREE for Windows, Linux, or Mac OSX at www.mozilla.org


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Manage Properties

Manage Properties

Q. How do I attach files to my property?
A. Login and go to your My Properties page. By your properties, you will see a list of Actions. Click on Files. Then you will need to select the property you want the file to be attached to. Hit browse to find the file, then click on Save Changes.

Q. What does the Clone button do under Actions?
A. It does just that, clones the property. If you decide to clone a property, you will need to specify the information you want copied after you click on the Clone button under Actions, then just hit the Copy button at the bottom of the box! You can also clone a floorplan so that if you have a property with the same interior such as a duplex, apartment complex, or commercial property with suites.

Q. How come my properties don't show up in the searches?
A. First, make sure your property is marked active. If it is a property that has floorplans (ie: property for lease), at least one internal floorplan must be active in addition to the exterior in order for the whole property to show up in our listings (Exterior:Active + Interior:Active = Property:Active). This allows you to turn off the entire property that has multiple floorplans, simply by deactivating the exterior, OR deactivating in individual floorplan by itself. If your property is not featured, it will take 3 weeks before it will be able to be seen by the majority of our members.


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